Cancellation policy

This page details the cancellation policy for registrations at the 2024 ILGA World Conference.

This cancellation policy details how you need to procede in case you registered for the 2024 ILGA World Conference, but can no longer attend.

A request to cancel a registration must be made in writing and sent to 2024 (a) worldconference (dot) ilga (dot) org.

Refunds will be made in accordance with the following schedule:

  • Cancellations received on or before 15 August 2024 will receive a full refund minus a 50 USD processing fee;
  • Cancellations received from 16 August 2024 until 15 October 2024 will receive a 50% refund minus a 50 USD processing fee;
  • No refund of fees will be made after 16 October 2024.

Participants who would need to cancel their registration due to the rejection of their visa application will receive a full refund minus a 50 USD processing fee if cancelled on or before 16 October 2024. Evidence of the visa refusal should be attached to the request for a refund. Please note that the refund of the fees might take up to 60 days to be processed.

The 2024 ILGA World Conference logo shows the drawing of a baobab tree, with branches and leaves in the colours of a Pride flag. The text reads “ILGA World Conference 2024: Kwa umoja we rise! ¡Kwa umoja nos levantamos!”